banned and hacked ? - Guild Wars Forums

Lady S Shiva · Feb 15, 2008, 10:32 PM // 22:32

first, thx for reading this

here is what happened, i have 4 linked acc, they were fine before chinese new year, yesterday i login to check stuff, found out 2 acc got cleaned out (1 char got deleted, all cash gone, some tickets from event left in storage), 2 acc got banned ( had mini pets transfered before new year).

what else can i do besides contact play nc?

MagmaRed · Feb 15, 2008, 10:37 PM // 22:37

Get better internet security (virus, firewall, adaware, etc.), don't use same email/password on multiple locations, don't supply email/password to anyone/place that isn't supposed to get that email/password.

Most likely you visited a website that asked for info you use in other places, and then used that info to steal your account. OR, you downloaded a keylogger, and they stole your account info that way.

Pesi · Feb 15, 2008, 10:37 PM // 22:37

feel sorry for you!

though know nothing that you can do

Lady S Shiva · Feb 15, 2008, 10:42 PM // 22:42

i don't use password from gw game account on anything else, and my cpu was down during the new year event, and i haven't downloaded anything before this happened.

niek2004 · Feb 15, 2008, 10:47 PM // 22:47

If someone knows your email and email pw they can reset ur pw ...i think.

Lady S Shiva · Feb 15, 2008, 10:48 PM // 22:48

my email has different pw, and the game acc pw haven't been reset.

Hott Bill · Feb 15, 2008, 10:55 PM // 22:55

Sorry to hear about it Lady S Shiva. You won't get your items back, because Anet thinks you could lie about these things. You could potentially get your account back, just fill out support tickets, be polite, and give them all the information you can think of.

*Edit*

OHHHH Anet might have been watching your trades and thought you were a ebayer. It would make sense because it was a 1 way transfer.

Lady S Shiva · Feb 15, 2008, 10:59 PM // 22:59

i transfered cash from other accs right before my cpu down, and those acc still running now. on the acc that got banned, the only transfer i did was mini pets.

MagmaRed · Feb 15, 2008, 11:19 PM // 23:19

Quote:

Originally Posted by Lady S Shiva

i don't use password from gw game account on anything else, and my cpu was down during the new year event, and i haven't downloaded anything before this happened.

Maybe, but I don't know. I do know that some websites will have your computer download stuff you don't even know what downloaded. You may have downloaded stuff without knowing you did so. Adaware is designed to look for those sorts of files.

The ONLY way for someone to log onto your account is to know your email and password. If they did this on multiple accounts, you either used the same email/password for each, or they keylogged you. If it was neither, than someone you know and trust should not be trusted.

I highly suggest looking into virus/adware/firewall security. If you already have those installed and running, make sure they are up to date, and run a scan.

Boomer1941 · Feb 15, 2008, 11:23 PM // 23:23

Quote:

Originally Posted by Lady S Shiva

first, thx for reading this

here is what happened, i have 4 linked acc, they were fine before chinese new year, yesterday i login to check stuff, found out 2 acc got cleaned out (1 char got deleted, all cash gone, some tickets from event left in storage), 2 acc got banned ( had mini pets transfered before new year).

what else can i do besides contact play nc?

It sure sounds like a keylogger to me. Did you in the past download and use any programs in the past that were bots, dupes for GW or any other games?

Keyloggers are sometimes hard to get rid of, some of the older keyloggers you'll see in your browser's address bar sending the info to a website. The banned account problem could be the thief used your GW account to spam or run bots with and was thus suspended by Anet.

Lady S Shiva · Feb 15, 2008, 11:25 PM // 23:25

on my old cpu, i only visit gwg and wiki, and no1 else knows about those accounts.
i've check around on forums, seems like a lot ppl got hacked all the sudden, is that the reason?

if it's keylogger, how come my main acc is fine?

Feb 15, 2008, 10:32 PM // 22:32	#1
Lady S Shiva Desert Nomad Join Date: Dec 2005 Location: CA Guild: LOD??? Profession: W/Mo	banned and hacked ? first, thx for reading this here is what happened, i have 4 linked acc, they were fine before chinese new year, yesterday i login to check stuff, found out 2 acc got cleaned out (1 char got deleted, all cash gone, some tickets from event left in storage), 2 acc got banned ( had mini pets transfered before new year). what else can i do besides contact play nc?

Feb 15, 2008, 10:37 PM // 22:37	#2
MagmaRed Furnace Stoker Join Date: Mar 2007 Guild: Our Crabs Know True [LOVE] Profession: R/	Get better internet security (virus, firewall, adaware, etc.), don't use same email/password on multiple locations, don't supply email/password to anyone/place that isn't supposed to get that email/password. Most likely you visited a website that asked for info you use in other places, and then used that info to steal your account. OR, you downloaded a keylogger, and they stole your account info that way.

Feb 15, 2008, 10:37 PM // 22:37	#3
Pesi Jungle Guide Join Date: Mar 2006 Location: Droknars Forge Guild: No Goats No Glory Profession: Me/	feel sorry for you! though know nothing that you can do

Feb 15, 2008, 10:42 PM // 22:42	#4
Lady S Shiva Desert Nomad Join Date: Dec 2005 Location: CA Guild: LOD??? Profession: W/Mo	i don't use password from gw game account on anything else, and my cpu was down during the new year event, and i haven't downloaded anything before this happened.

Feb 15, 2008, 10:47 PM // 22:47	#5
niek2004 Krytan Explorer Join Date: Sep 2007 Location: Afk in Gh. Guild: Old N Dirty[ym] Good Tactics[Good] Profession: P/Rt	If someone knows your email and email pw they can reset ur pw ...i think.

Feb 15, 2008, 10:48 PM // 22:48	#6
Lady S Shiva Desert Nomad Join Date: Dec 2005 Location: CA Guild: LOD??? Profession: W/Mo	my email has different pw, and the game acc pw haven't been reset.

Feb 15, 2008, 10:55 PM // 22:55	#7
Hott Bill Wilds Pathfinder Join Date: Apr 2007 Guild: Shards of a Broken Crown Profession: R/	Sorry to hear about it Lady S Shiva. You won't get your items back, because Anet thinks you could lie about these things. You could potentially get your account back, just fill out support tickets, be polite, and give them all the information you can think of. Edit OHHHH Anet might have been watching your trades and thought you were a ebayer. It would make sense because it was a 1 way transfer.

Feb 15, 2008, 10:59 PM // 22:59	#8
Lady S Shiva Desert Nomad Join Date: Dec 2005 Location: CA Guild: LOD??? Profession: W/Mo	i transfered cash from other accs right before my cpu down, and those acc still running now. on the acc that got banned, the only transfer i did was mini pets.

Feb 15, 2008, 11:25 PM // 23:25	#11
Lady S Shiva Desert Nomad Join Date: Dec 2005 Location: CA Guild: LOD??? Profession: W/Mo	on my old cpu, i only visit gwg and wiki, and no1 else knows about those accounts. i've check around on forums, seems like a lot ppl got hacked all the sudden, is that the reason? if it's keylogger, how come my main acc is fine?